Affordable Text Message Marketing For Every Business
Pros
- Best price I could find
- They will beat any published competitor price
- So many features: one-on-one chat, emoji support, and more
- Easy-to-use platform
Overview
CheapestTexting offers the best price for a full-featured bulk text messaging service. They have a “Best Price Guarantee” which means that you can contact their support and they will beat any competitor’s price. Great to know about this pricing hack for SMS.
If your business is in the United States, CheapestTexting ensures your text messaging program will get rock-solid reliability, low prices, live human service, and all the essentials of text message marketing. Their platform includes mass text notifications, delivery confirmations, one-on-one chat, scheduled messages, custom keywords, picture messages, emoji support, autoresponders, deep reporting, and more.
With CheapestTexting, you can get 100% of the features needed to run a modern, compliant, text message campaign today in the United States, without the markup.
Because of this focus on the US market, they can keep their costs below the competition. CheapestTexting is chosen by domestic business owners, marketing agencies, churches, restaurants, and individuals for its full feature set, reliability, and the industry’s lowest cost.
With prices starting at $12.80/month, CheapestTexting offers the lowest cost option to begin a text message marketing program.
Effective for Customer Onboarding
- Easy-to-use interface
- Wide range of text automation options
- Assigned manager for support
Suitable for Businesses with Basic Text Messaging Needs
- Cost-effective advantage, with message rates lower than some of its competitors across various service plans.
- Central inbox and campaign management
- Zapier integration
Convenient for User-Friendliness
- Intuitive and user-friendly interface
- Library of message templates
- Online learning zone
Appropriate for Service-Oriented Businesses
- One platform for communication, marketing, and management
- Advanced appointment reminders
- Customer-focused support
Tailored for Small Businesses
- User-friendly features and platform
- Custom integration
- Campaign analytics
Content
Content
Top Text Message Marketing Services
- CheapestTexting: Affordable Text Message Marketing for Every Business.
- SlickText: Effective for customer onboarding.
- Textedly: Suitable for businesses with basic text messaging needs.
- EZ Texting: Convenient for user-friendliness.
- Thryv: Appropriate for service-oriented businesses.
- SimpleTexting: Tailored for small businesses.
- Podium: Relevant for businesses targeting local markets.
- ProTexting: Proficient for customer service.
- Twilio: Adequate for scaling businesses.
- Tatango: Sufficient for nonprofits.
- Zingle: Competent for hospitality businesses.
- TextMagic: A pay-as-you-go platform.
- Salesmsg: Functional for high-volume communications.
How I Made My Selection
I invest weeks in evaluating various business solutions to identify the best choices. To ensure my research remains current, I regularly update my findings.
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Reviews
CheapestTexting
- Cost: Starts at $12.80 per month
- Free trial: 14 days
- Plans: 2
Why I Chose It
CheapestTexting tops my list of SMS marketing software providers because it offers the most important and essential enterprise-grade marketing tools at the lowest price in the industry while still providing excellent quality service.
Businesses and organizations of all sizes are switching to CheapestTexting to power their text message marketing programs at a fraction of the cost.
Pros & Cons
- Best price I could find
- They will beat any published competitor price
- So many features: one-on-one chat, emoji support, and more
- Easy-to-use platform
- International messaging is unsupported.
Overview
CheapestTexting offers the best price for a full-featured bulk text messaging service. They have a “Best Price Guarantee” which means that you can contact their support and they will beat any competitor’s price. Great to know about this pricing hack for SMS. If your business is in the United States, CheapestTexting ensures your text messaging program will get rock-solid reliability, low prices, live human service, and all the essentials of text message marketing. Their platform includes mass text notifications, delivery confirmations, one-on-one chat, scheduled messages, custom keywords, picture messages, emoji support, autoresponders, deep reporting, and more.
With CheapestTexting, you can get 100% of the features needed to run a modern, compliant, text message campaign today in the United States, without the markup.
Because of this focus on the US market, they can keep their costs below the competition. CheapestTexting is chosen by domestic business owners, marketing agencies, churches, restaurants, and individuals for its full feature set, reliability, and the industry’s lowest cost. With prices starting at $12.80/month, CheapestTexting offers the lowest cost option to begin a text message marketing program.
SlickText
- Cost: Starts at $29 per month
- Free trial: 14 days
- Plans: 9
Why I Chose It
Pros & Cons
- For premium plans priced above $139, SlickText provides one-on-one guidance from an assigned customer success representative.
- Their user-friendly mobile app has many useful features.
- Hidden fees. SlickText hides their carrier fees – they are not included and you’ll get a surprise change on each monthly bill. Look for vendors with the Clean Pricing badge to avoid this common trap.
- No discount on annual plans.
Overview
Textedly
- Cost: Starts at $26 per month
- Free trial: 14 days
- Plans: 13
Why I Chose It
Textedly serves a wide array of companies like Walmart, GoDaddy, Coca-Cola, JetBlue, FedEx, and Disney. I think it’s great for small businesses because it provides a straightforward and fundamental suite of SMS marketing features that expedite the startup process for businesses.
Pros & Cons
- Textedly offers a cost-effective advantage, with message rates lower than some of its competitors across various service plans.
- Simplified creation of subscriber lists and promotional messages.
- Few advanced features, which could be limiting for businesses seeking a more comprehensive solution that includes both campaign management and robust two-way customer communication.
- Hidden fees. Textedly taks on a “telecom surchage”. Not sure what is it for, but it makes their cheapest plan $33 instead of $26.
Overview
EZ Texting
- Cost: Starts at $20 per month
- Free trial: 14 days
- Plans: 4
Why I Chose It
Pros & Cons
- True to its name, EZ Texting lives up to its reputation as a user-friendly and accessible choice, particularly for business owners who might not possess a high level of technological expertise.
- EZ Texting provides hints and tips tailored to various industry sectors, ensuring that users can be effective in their specific field.
- You can only send 500 messages a day on EZTexting. You have to pay an extra $50-$100 to send more than 500.
- Hidden fees. EZTexting holds the top spot for tricky pricing. For example, in order to get 500 “Free” messages you have to spend $25 or even $125.
Overview
Thryv
- Cost: Starts at $199 per month
- Free trial: 14 days
- Plans: 3
Why I Chose It
Pros & Cons
- One platform for communication, marketing, and management
- Advanced appointment reminders
- Customer-focused support
- It’s worth noting, however, that detailed pricing information for Thryv is not readily accessible, and potential users may need to contact the company directly to obtain specific pricing details.
- Hidden Fees. You can’t get SMS features without buying a paid advertising plan, which you might not need. They also tack on a $9/month support fee to all plans.
Overview
Thryv is a comprehensive platform designed to enhance the productivity, communication, and payment processes of service-based businesses, ultimately leading to increased profitability, efficiency, and streamlining. The company aims for its software to serve as the central hub for all business activities, encompassing order management, payment processing, and more. A notable feature of Thryv is its text message marketing capability, which enables users to run targeted campaigns driven by keywords, thereby boosting subscription numbers.
Through this feature, users can send messages to their subscribers, encouraging them to schedule appointments, access the client portal, or visit social media pages, among other actions. The messaging function includes well-crafted templates that offer inspiration for various campaign and promotion ideas.
One particularly advantageous aspect of Thryv is its built-in and programmable appointment reminder service, which is often lacking or challenging to utilize on other SMS platforms. Additionally, clients have the convenience of logging into Thryv to book their own appointments.
Thryv allows customers to see messages from social media, emails, text messages, and now, WebChat messages sent to your website, all in one place. With WebChat, a free service for Thryv users, businesses can gain new customers by allowing them to reach out via their website at any time. In doing so, the customers will be prompted to provide contact information that is stored in the customer relationship management (CRM) or used to update their contact.
You can perform many other business tasks with Thryv, such as managing your social media and Google Business Profile (which includes building citations). It even offers merchant services – allowing you to accept credit and debit card payments – and online video marketing services. Additionally, Thryv recently introduced ThryvPay, a mobile card reader with tap-to-pay integrations using Apple or Google Android operating systems. This new service will allow customers to pay online rather than meeting with business owners in person.
Text message marketing teams can use this new technology to their advantage by communicating with buyers and directing them to the new online payment portal. ThryvPay also allows users to schedule payments online, decreasing the likelihood of forgetting to make a payment. All this makes Thryv a great option for companies that want to run their customer communications, marketing campaigns and management functions from the same platform.
SimpleTexting
- Cost: Starts at $33.20 per month
- Free trial: 14 days
- Plans: 9
Why I Chose It
SimpleTexting supports thousands of customers at companies like Starbucks, Cisco, Century 21, and Samsung. We picked it because it offers many features and is relatively affordable.
Pros & Cons
- User-friendly features and platform
- Custom integration
- Campaign analytics
- Hidden fees. Carrier fees are not included, so get ready for surprise upcharges on every bill. You’ll always pay more than their advertised rate.
- No free number rental. At SimpleTexting, you’ll have to pay an extra $10/month. Hopefully you don’t have multiple numbers.
- Setup fees. SimpleTexting calls it “carrier registration”. But we know it’s just another hidden fee that other companies don’t charge.
Overview
SimpleTexting offers a versatile range of six service plans, catering to various needs, with prices starting at $29 per month (which includes 500 texts) and going up to $899 per month (including 50,000 texts). The platform provides comprehensive features that most small businesses require to facilitate growth.
SimpleTexting’s analytics provide in-depth insights, yet they remain accessible and understandable even for new users. Launching campaigns, adding custom fields to subscriber lists, and segmenting clients for more targeted marketing efforts are all straightforward tasks. The inbox functionality is user-friendly, allowing for seamless two-way conversations with customers.
The SMS Template Generator offered by SimpleTexting is a valuable tool for small businesses looking to kickstart their text marketing campaigns. With a library of over 100 curated templates, users can easily customize messages, including the ability to tailor templates for frequently-sent messages. This feature empowers users to send personalized messages to multiple recipients and engage in two-way texting to follow up with leads, enhancing response rates.
Through integration with Zapier, SimpleTexting can connect to thousands of software programs, including popular CRM platforms and top-tier email marketing software. What sets SimpleTexting apart is its willingness to create free integrations that link the texting platform to the specific software packages and apps you use, depending on their complexity. This service is available for users on the $229 monthly plan or higher.
This unique offering makes the $229 plan an enticing proposition, especially for growing businesses. As businesses expand, the need for seamless integration between the apps and software they rely on becomes increasingly critical to meet customer demands effectively. SimpleTexting’s commitment to facilitating these integrations sets it apart in the text message marketing industry, making it an attractive choice for businesses experiencing growth.
Podium
- Cost: Starts at $289 per month
- Free trial: 14 days
- Plans: 3
Why I Chose It
Pros & Cons
- Podium’s inbox feature has the capability to automatically invite customers to join your marketing lists after they have posted a Google review.
- Offers a payment processing tool on their more expensive plans.
- Podium advertises a monthly rate, but they force you to purchase 12 months up front. You might get a free trial, but after that you’ll pay at least $2,988 before you send your first message.
- No monthly plans.
- All around pricing confusion. Hard to know what it really costs in the end.
Overview
Podium is a comprehensive SMS marketing platform combined with an online review management system. Pricing starts at $289 per month. It is the SMS solution of choice for over 100,000 U.S. businesses focused on serving their local communities. Whether you run a restaurant, plumbing service, car dealership, or retail store, Podium bridges the gap between a business and its customers. It provides an opportunity to capitalize on the goodwill of your customer base by encouraging them to share positive online reviews of your business.
Building and segmenting subscriber lists is a breeze with Podium. The platform offers a range of list-building tools, including QR codes and webpage pop-ups that can be seamlessly integrated into your website and social media channels.
Podium ensures that launching new text campaigns is a straightforward process. You can effortlessly select your desired subscriber list, compose your message, and hit “send.” Additionally, Podium conveniently includes message templates within the messaging feature, simplifying the process further. The platform’s clean and organized layout makes it user-friendly right from the start. Evidently, user experience was a top priority during its design and development. However, should you require assistance, a link to Podium’s knowledge base is readily accessible in the top navigation bar of their website.
The Podium inbox serves as a centralized hub for managing all your text, email, Facebook, Instagram, and webchat conversations. Notably, when you click on a subscriber’s name, you can view your entire conversation history with them at a glance.
Furthermore, Podium facilitates soliciting reviews from customers and subscribers for your business. You can even engage directly with individuals who have left Google reviews, expressing your gratitude and inviting them to join your mailing list. Podium seamlessly integrates with most major review platforms.
Podium also offers a selection of marketing automation options accessible through a newly designed automation dashboard. This dashboard allows users to explore a range of prebuilt automation templates, including those for review referrals and website retargeting. These templates efficiently send relevant marketing messages to customers based on their interactions with your business. This enables customers to express their concerns and needs without the need for direct interaction with a customer representative. Setting up automation templates is a straightforward process, involving selecting the desired automation, customization, and activation with a simple click.
Protexting
- Cost: Starts at $49 per month
- Free trial: 14 days
- Plans: 5
Why I Chose It
Pros & Cons
- ProTexting simplifies the process of sending both individual and group messages while facilitating easy responses to incoming replies.
- One of its standout features is the robust contact management system, which offers versatile segmentation options for subscribers, enabling you to tailor your messaging strategy effectively.
- Lots of industry standard features are only available through non-free “marketplace apps”.
- Text voting and text survey features cost an additional $99/month.
- Email capture costs an additional $10/month.
Overview
ProTexting is a favored choice among businesses, charitable organizations, and educational institutions seeking efficient communication with customers, donors, students, and parents. It facilitates both individual and group text messaging, granting you the flexibility to send messages instantly or schedule them for a specific time and date, accessible from your desktop or the mobile app. An impressive feature is ProTexting’s ability to segment subscribers effectively using keywords and custom fields.
Shopify users can leverage ProTexting to send SMS reminders when customers abandon their shopping carts, a valuable tool to recover potential sales. Texts, with a generous character limit of 480, can be dispatched as soon as 15 minutes after cart abandonment.
ProTexting offers holiday and after-hours SMS auto-replies, enabling businesses to manage communication during holiday breaks. Customizable messages inform customers about your reopening date and provide alternative contact options. This feature is configurable by specifying date ranges for responses, integrating with other automated messages, and sharing alternative contact details.
Through integration with HubSpot, ProTexting users can send various image types, including videos and photos, to customers, enhancing the customer experience with multimedia messaging (MMS).
The platform introduces a valuable “additional users” feature, allowing teams to seamlessly add sub-users to their accounts. Collaboration is simplified, with each added user receiving their own toll-free number (TFN). In case of user removal, the TFN reverts to the master user.
While ProTexting offers a comprehensive set of features, it does come with a learning curve. While some features are user-friendly, others lack on-screen prompts, potentially posing challenges for new users. However, ProTexting’s customer support is highly regarded and can assist those encountering difficulties, instilling confidence even in users with limited tech knowledge or SMS marketing experience.
ProTexting offers seven service plans, priced from $49 to $1,119 per month, and a free trial is available for users interested in testing its features. The platform boasts 19 built-in apps, with an additional 42 add-ons to choose from, most of which are free. ProTexting also integrates seamlessly with popular platforms like VerticalResponse, Mailchimp, Amazon (available for $49 a month), Shopify, and Constant Contact, offering flexibility and compatibility for various business needs.
Twilio
- Cost: Starts at $0.0079 per message
- Free trial: Free trial credit
- Plans: 1
Why I Chose It
Twilio was my best choice for customization because it’s primarily aimed at developers who can build it the way they want using the Twilio API.
Pros & Cons
- Twilio helps software-savvy programmers write customized text messaging functions for their custom software applications.
- Its agile platform is well-suited to serve as the backend infrastructure for growing companies with intricate communication requirements.
- If you don’t understand how to write custom software, Twilio is probably not for you.
- Hidden fees. At Twilio, a $0.01 message could actually cost you $0.02! With hidden carrier fees, true message costs at Twilio are 38% to 100% higher than their posted rates.
- Many online complaints regarding poor customer service.
Overview
Twilio stands out as the most developer-friendly text messaging platform, making it a prime choice for businesses seeking rapid growth. It empowers developers with the necessary tools to seamlessly integrate the messaging platform into your company’s software ecosystem, catering to the needs of fast-scaling enterprises.
A recent collaboration with Google Cloud brings generative AI capabilities to Twilio’s customer engagement products, elevating customer experiences. Leveraging Twilio’s customer engagement platform data alongside Google Cloud’s Vertex AI models, businesses can harness generative AI for enhanced contact center interactions and marketing automation. Furthermore, this partnership integrates Google Cloud Contact Center AI with Twilio Flex, enabling the deployment of AI-powered virtual assistance for self-service conversations.
Twilio has incorporated AI into its platform to enable personalized experiences at scale, centered around individual customers. Utilizing Chat GPT-4’s model, businesses can leverage their rich customer data stored on the Segment Customer Data platform, combining it with AI’s generative capabilities to execute highly tailored marketing strategies across multiple channels. This empowers businesses to gain a profound understanding of their customers, enhancing engagement and enabling deeper personalization in customer interactions.
One of Twilio’s significant advantages is its highly competitive pricing structure. It operates on a pay-as-you-go model, with SMS texts costing less than a cent each (specifically, 0.75 cents) for both sending and receiving. You can enhance your texting capabilities with add-ons like local numbers for $1 per month, toll-free numbers for $2, and high-volume shortcodes for $1,000. Twilio provides comprehensive analytics, allowing you to analyze campaign performance trends by country, carrier, channel, and sender.
It’s essential to note that Twilio may not be the most suitable choice for small or growing businesses without dedicated development teams. It is best suited for businesses aiming for rapid growth or those already established, seeking a reliable text messaging component to seamlessly integrate with their software infrastructure and automate workflows.
Tatango
- Cost: Starts at ??? per month
- Free trial: None
- Plans: No details
Why I Chose It
Tatango secured its place in my selection of text marketing service providers thanks to its extensive experience and advanced segmentation capabilities. Its dedication to offering detailed reporting, automation features, and industry-specific solutions makes it an attractive option for businesses looking to excel in text marketing.
Pros & Cons
- Tatango has the capacity to send an impressive 6 million texts per hour, making it well-equipped to handle substantial message volumes, especially during peak demand periods.
- The platform provides valuable insights into recipient engagement, allowing for the segmentation of recipients based on their interactions, such as text opens and donations.
- However, Tatango does not offer transparent pricing information, necessitating that you reach out to the company for a personalized quote.
Overview
Tatango primarily caters to nonprofits, charities, and political campaigns that require the rapid dissemination of large volumes of text messages. Its advanced backend platform empowers Tatango to send an impressive 6 million texts per hour, a capability that has positioned it as the leading SMS marketing platform in the United States, particularly in terms of fundraising potential and voter outreach.
Unlike many providers that offer pre-defined service packages, Tatango opts for a personalized approach. They require you to reach out directly to create a tailored pricing plan based on your specific text message volume and system functionality needs. The platform seamlessly integrates with over 20 popular CRM and email marketing services, facilitating easy and immediate sharing of donor and supporter information across applications.
In situations where your organization lacks an existing contact list, Tatango assists in collecting phone numbers from other software platforms you may be using. This includes Salesforce, HubSpot, WinRed, Anedot, ActBlue, and NationBuilder.
Tatango’s analytics tool is notably sophisticated, providing insights into how many recipients received a particular message, clicked on embedded links, or made donations. The platform supports detailed subscriber segmentation, message automation, and offers a REST API for your organization’s developers to seamlessly integrate Tatango with your existing software, enhancing the efficiency of your operations.
Zingle by Medallia
- Cost: Starts at $??? per month
- Free trial: 3 days
- Plans: No details
Why I Chose It
Zingle earns its place in my ranking of customer experience solutions thanks to its 360-degree insight, personalization and multi-channel communication. Its track record, scalability and seamless integration make it the best option for companies looking to improve customer experiences, fostering loyalty and long-term success in a competitive market.
Pros & Cons
- Zingle offers a unified interface that seamlessly combines SMS, webchat, and popular smartphone messenger apps such as WhatsApp.
- The platform boasts native integrations with numerous leading hotel and hospitality CRMs, as well as other essential software systems, streamlining operations and enhancing efficiency for businesses in the hospitality industry.
- If you aren’t running a hotel, you probably won’t like Zingle’s features.
- It’s so common for SMS companies to add hidden fees that it’s scary when companies like Zingle don’t publish any pricing at all.
- Talking to a salesman to get pricing is unpleasant.
Overview
Originally designed for client-facing businesses, Zingle has gained popularity among hotels and other hospitality establishments. At the core of its system is the inbox, which seamlessly consolidates various communication channels into a single interface. These channels encompass SMS, webchat, Facebook Messenger, and various other messenger apps. With Zingle, you can engage in fluid and responsive conversations with customers using the desktop control panel or the mobile app, available for both iOS and Android devices.
Zingle stands out for making two-way communication with customers easier, regardless of the original messaging channel. Additionally, it offers built-in sentiment analysis, which helps understand the intent behind incoming messages. When configured correctly, Zingle can automatically route messages to the appropriate staff based on whether they contain queries, complaints, or booking requests. The upcoming analytics feature will allow you to monitor equipment performance in terms of response times and problem resolution, further expanding the valuable information it provides.
Transferring your existing and potential customer contact details into Zingle is a breeze, thanks to its integrations with leading hotel and hospitality platforms like Opera, Springer-Miller, Amadeus, Megasys, and Maestro. Additionally, Zingle’s compatibility with HotSOS and Quore enables the creation of service tickets, while message histories can be included in Mindbody customer profiles.
For those interested in exploring Zingle’s capabilities, the platform offers a three-day free trial. During this trial period, you can send up to 1,000 messages to evaluate the system’s effectiveness and suitability for your hospitality business.
TextMagic
- Cost: Starts at $0.049 per text with $10/month number rental fee
- Free trial: Yes
- Plans: 1
Why I Chose It
Pros & Cons
- TextMagic offers highly versatile keyword automation features, providing flexibility in managing your text message marketing campaigns.
- Additionally, the platform supports two-way chat, enabling real-time SMS and MMS conversations with your clients, enhancing engagement and communication.
- TextMagic can be relatively expensive, especially for high-volume texting needs, where monthly costs can reach nearly $2,000.
- No annual discounts.
- Too expensive for long-term texting campaigns.
Overview
TextMagic utilizes keywords in a unique manner for subscriber opt-ins. Instead of simply collecting keywords, the platform allows you to program specific rules tied to keywords. This enables TextMagic to send keyword-specific auto-responses and add the corresponding numbers to designated lists, whether they are new or existing. The platform fully supports MMS messages, allowing you to schedule both SMS and MMS messages at your preferred times. Custom fields enable message personalization and the creation of more detailed segments within your marketing contact lists.
The TextMagic interface is user-friendly, featuring a clean and intuitive design. However, if you require assistance while navigating the platform, you’ll find a wealth of support articles and videos on the website.Additionally, the customer service team is available 18 hours a day on weekdays to ensure timely support. TextMagic’s foundation is built upon a robust REST API framework, facilitating integrations with thousands of other apps and software platforms through Zapier.
For comprehensive campaign analysis, TextMagic offers an intuitive analytics tool that provides in-depth insights into performance. You can even monitor individual team members’ usage of the platform and conveniently download reports in CSV or Excel formats.
Salesmsg
- Cost: Starts at $25 per month
- Free trial: 14 days
- Plans: 6
Why I Chose It
I chose SalesMessage for its two-way communication capabilities, integration options, and automation features. Its focus on enterprise messaging, user-friendly interface, and cost-effectiveness make it an appealing choice for businesses aiming to streamline messaging efforts and enhance customer engagement.
Pros & Cons
- Salesmsg is a user-friendly and efficient platform designed for both bulk SMS messaging and one-on-one communication with customers. It offers a streamlined and straightforward experience for businesses.
- One of its significant advantages is the ease of performing fine-grained segmentation, allowing you to effectively target specific groups of recipients.
- High costs vs. the competition if you send over 500 texts per month. No free incoming texts. No free text replies.
- Hidden fees. Non-transparent pricing if you send over 10,000 messages. Additional $10/month for each chat seat.
- No phone support until you pay $179/month.
Overview
Salesmsg is a feature-rich and easy-to-use SMS marketing service that provides the best value for businesses looking to send 5,000 to 25,000 text messages per month.
While it may be slightly more expensive in this usage range compared to other providers, it stands out as the top choice for high-volume communications due to its comprehensive feature set.
Notable features of Salesmsg include shared inboxes, custom and merge fields, conversation archives, private team member communication, video messages, dynamic segmentation, contact notes, and seamless integrations with over 1,500 apps via Zapier. Additionally, it provides custom integrations for popular platforms such as ActiveCampaign, Keap, HubSpot, Pipedrive, Aircall, Marketo, and various CRM systems, including HubSpot. Salesmsg distinguishes itself by offering built-in ticketing and quote funnels, a feature not commonly found among competitors.
The platform’s inbox navigation system is streamlined and user-friendly, allowing for alphabetical organization, inbox searches by name, and the ability to pin important conversations for quick access. Users can respond to customer text messages via email or a shared inbox. Furthermore, Salesmsg recently introduced audio and video messaging capabilities, enabling users to record and send audio messages and videos that can be viewed directly within the message timeline.
Salesmsg’s smart conversation assignment tool facilitates efficient delegation of conversations based on message mood and tone, allowing businesses to provide personalized attention to customers for prompt issue resolution. The export option allows users to save closed conversations for future analysis and record-keeping purposes.
Service plans offered by Salesmsg start at $25 per month, which includes 500 credits, and go up to $249 per month for 7,500 credits. For businesses with text message volume exceeding 10,000 messages per month, the company offers customized quotes to suit specific requirements.
